1. Information We Collect
We collect information to provide better services to all our users. This includes:
- Personal Details: Name, email address, phone number, and physical address provided during registration.
- Identity Verification: For vendors and dealers, we may collect business licenses or government IDs to ensure a safe marketplace.
- Payment Information: We use secure third-party processors (Stripe/PayPal) to handle subscription payments and sales commissions. We do not store full credit card numbers on our servers.
2. How We Use Your Data
Your data allows us to:
- Facilitate communication between car buyers and sellers.
- Process SaaS subscription billing and manage vendor account limits.
- Prevent fraud and ensure vehicle listings are legitimate.
- Improve platform features via anonymous usage analytics.
3. Data Sharing
We do not sell your personal information. We share data only when necessary:
- With Sellers: When you inquire about a car, your contact details are shared with the seller.
- Service Providers: We work with trusted partners for hosting, payment processing, and AI services (like our Genie AI Assistant).
- Legal Requirements: If required by law to protect our rights or the safety of our users.
4. Cookies & Tracking
We use cookies to remember your preferences (like your preferred currency and location) and to keep you logged in. You can manage cookie settings in your browser at any time.
5. AI Data Processing
Our Genie AI Assistant processes car listing data and user queries to provide recommendations. This data is handled pseudonymously to enhance your search experience without compromising your identity.
6. Your Rights
Under GDPR and other privacy laws, you have the right to access, correct, or delete your personal data. You can manage most of these settings directly from your Dashboard or by contacting our data protection officer.
Bank-Grade Security
Content and communications on CarGenie are encrypted to ensure your car buying experience remains private and secure.